Privacy Policy

Last Updated: July 2026

1. Information We Collect

We collect personal details such as your name, email address, phone number, and installation postcode to generate solar packages estimates. This data is collected when you enter inputs into postcode bars or contact query forms.

2. How We Use Your Information

Your details are used solely to assess site viability, calculate government STC rebates, and issue product performance comparisons. We do not sell your personal lead records to external third-party brokers.

3. Data Security

All submitted entries are stored securely in our MongoDB cluster. We employ standard transport layered encryption (HTTPS) protocols to protect database transmissions.

4. Cookies and Analytics

We use basic analytical tracking metrics to evaluate visitor trends. No individual behavioral user profiling is conducted.

5. Your Rights (Australian Privacy Act 1988)

Under the Australian Privacy Principles, you maintain the right to view, correct, or request deletion of any personal files we hold. Contact privacy@pylonenergy.com.au for privacy queries.