Planning & ownership
Consumer information should make a large purchase easier to understand. The New Energy Tech Consumer Code sets standards for participating sellers of technologies including solar, batteries and EV chargers.
Check approval through the official register
If a seller describes itself as NETCC approved, verify the trading name and entity in the official Approved Seller directory. Seller approval, installer accreditation and product eligibility answer different questions and should be checked separately.
Ask for a clear written record
- The legal business name and contact details
- Equipment schedule and installation scope
- Price, payment stages and variation terms
- Warranty information and support process
- The applicable contract and cancellation information
Use the current version
The official NETCC website provides the code, consumer guidance and information about changes. Check the version relevant to your purchase, and request current business verification details from the Pylon team with your proposal.
Questions worth asking
How do I check Pylon’s current credentials?
Request the relevant business verification details from the team and check the trading name and legal entity through the applicable official registers.